Important information concerning COVID-19

Terms and Conditions

TERMS AND CONDITIONS

The hotel reserves the right to pre-authorize the credit card provided. If the credit card is not valid, the reservation will be automatically cancelled.

The credit card provided by the time of booking must be presented at check in time.


CANCELLATION AND MODIFICATION POLICY

BEDROOMS

Non-refundable rates require 100% pre-payment by the booking time. In case of cancelation, change of date, no show or early departure, the pre-payment will not be refunded.

Remaining rates allow free cancellation up to 2 days prior to arrival. In case of cancellation, modification or no-show in less than 2 days, the first night will be charged and the rest of the reservation will be canceled.


APARTMENTS

Non-refundable rates require 100% pre-payment by the booking time. In case of cancelation, change of date, no show or early departure, the pre-payment will not be refunded.

Remaining rates allow free cancellation up to 7 days prior to arrival. In less than 7 days, the total stay will be charged and the reservation will not accept changes or refunds.


DEPOSITS

The hotel requests a refundable deposit of 40€ for the use of the apartment kitchen. At the departure and after the kitchen has been checked by the hotel staff, the deposit will be refunded.

Parking fee: 5€ per night. The hotel requests a refundable deposit of 10€ for the parking access card and key. At the departure and after handing over the key and the parking access card, the deposit will be refunded.


CHILDREN AND EXTRA BED

Cots are free of charge for children up to 2 years.

Price extra bed in room for child up to 12 years: 10€ per night.

Price extra bed in room for adult: 20€ per night.

Extra beds or cots under request are subject to availability.

Maximum one cot or extra bed per room.


TAXES

The room rates include 10% VAT.

Tourist tax of € 0.50 per person per night not included in the total price of the stay. Tax is applicable for a maximum of 7 consecutive days. Up to 16 years old are excluded to pay the city tax. City tax will be paid at the moment of the check out.


CHECK IN AND CHECK OUT

Check-in time is 3pm. Check-out time is 12pm.


PETS

Pets are not allowed in all hotel premises. Only guide dogs are accepted.

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